Preparedness Resources
SDG&E Preparedness Message
Managing energy bills can be challenging in cold weather. But did you know that SDG&E offers several assistance programs to help customers reduce their energy costs and improve energy efficiency.
1. California Alternate Rates for Energy (CARE) Program – The CARE program provides a 30% or more discount on monthly energy bills for eligible households. Eligibility is based on household size and income, or participation in certain public assistance programs. Applying is quick and easy, with no documentation required. Find out if you qualify at sdge.com/CARE.
2. Family Electric Rate Assistance (FERA) Program – FERA offers 18% discount on electric bills for households with three or more people who exceed CARE income limits but still meet FERA guidelines. This program helps larger families manage their energy expenses more effectively. Learn more at sdge.com/FERA.
3. Energy Savings Assistance (ESA) Program – The ESA program provides no-cost energy-efficient home improvements to income-qualified customers. Services and products may include attic insulation, energy-efficient refrigerators, weatherstripping and more. The program aims to reduce energy use and help lower bills. Find details at sdge.com/ESA.
4. Medical Baseline Allowance – Customers with certain medical conditions may qualify for additional energy at the lowest rates through the Medical Baseline Allowance program. This helps offset the cost of operating medical equipment or maintaining necessary heating and cooling. Learn more at sdge.com/Medical.
5. Payment Arrangements – If you’re having trouble paying your energy bill, you can request an extension to help avoid interruptions to your service. Flexible payment arrangements are also available to help you pay down past due balance. Learn more at sdge.com/PublicArrangements.
Wildfire Preparedness
Wildfire Action Plan
Download this Ready, Set, Go wildfire action plan to learn more about defensible space, home hardening, and evacuation planning.
Wildfire Home Retrofit Guide
Download this easy to follow guide to learn how hardening your home can prevent ember intrusion and be better protected from wildfire.
Homeowners Checklist for Fire Safety
Download this checklist to review your property for defensible space and home hardening improvements.
Emergency Planning
Personal Disaster Plan
Visit County of San Diego Office of Emergency Services to download your Personal Disaster Plan in one of 12 languages.
Emergency Supply Kit
Download this list of recommended items to start a family emergency supply kit or "stay box" for your home.
Vehicle Supply Kit
Download this list of recommend items to start your Vehicle Emergency Supply Kit.
Build Your Three-Minute Bag
Get Your Bag
If you see us out an event, ask us about how to get your own three-minute bag. These bags are just big enough to hold what you need for a fast evacuation.
Gather Essential Supplies
Download this list of essential supplies to include in your three-minute bag. Think about what you might need to evacuate in the middle of the night with no warning.
Survival Flash Drive
Gather important documents, scan them, and store them on your survival flash drive. Keep the flash drive in your three-minute bag so you don't lose access to your vital records.
Planning for Pets & Large Animals
Household Pet Checklist
Download this Household Pet Emergency Preparedness Checklist for tips on how to prepare your pets for an emergency.
Large Animal Checklist
Download this Large Animal Emergency Preparedness Checklist for tips on how to prepare large animals for an emergency.
WIldfire Preparedness for Large Animals
Download this packet of resources with information regarding wildfire preparedness and planning for large animals.
Emergency Alert Resources
Alert San Diego
Register your cell phone with Alert San Diego, the County's reverse 9-1-1 system, to be notified of an emergency near your registered address.
SD Emergency
Download the SD Emergency App to have easily accessible planning, response, and recovery information at your fingertips.
Poway City App
The Poway City App plays a critical role in communicating with Poway residents by providing direct links to the latest city updates and key emergency resources.
